The Hop On – Hop Off system allows passengers to get on and off the bus at their leisure, whenever and wherever they want, at any stop along the route, as long as the ticket is valid

You can hop on at any of the scheduled stops along the route in Moscow, Kazan and St.Petersburg

You can check it here for Moscow, Kazan and St.Petersburg. If there are any changes we will make a note at the main page

All our buses are equipped with multilingual audioguide. Boats in St.Petersburg provide Russian and English commentary only. Boats in Moscow unfortunately do not provide any commentary. Earphones are included in the price but you can take yours

Yes! During the warm season all our buses have an open rooftop. But don't be afraid of cold or rain - as soon as we notice the weather is bad we roll the roof back immediately

Sure! Our routes are created in a way that lets you see all the main places of the city

No, we sell tickets for two days only

Yes, we kindly ask you to print your ticket before your trip

No, both routes are included in the price and we do not sell them apart

Family rate is a special option for mother, father and 1, 2 or 3 children. Tickets for children under 6 years old are always for free

Children under 6 years old - every day
On weekdays:

• Disabled persons (medical certificate required) + 1 companion
• Journalists (ID required)
• Hotel concierges (ID required)

Yes. To check them you need to choose your destination in menu and click on "For students and seniors" button. Please do not forget to bring your documents to prove your right for the reduced rate. We have them for the following categories:

• Seniors (60+)
• Students (ID required)
• Children (7-13 years old)
• Disabled passengers (medical certificate required)

You can check our routes here: Moscow / Kazan / St.Petersburg

As a rule our stops coincide with public bus stops. Some stops have special sign nearby. Boat stops are located near to the bus stops

We don't have fixed schedule but we have interval which you can check here: Moscow / Kazan/ St.Petersburg

You can check it here: Moscow / Kazan / St.Petersburg

If you open the map of our routes in Moscow and St.Petersburg you will see where stops coincide. But even if you struggle to find it you can always hop on the bus at the stop that is convenient for you and then a steward will help you to change the route

Our seating is available on a first-come first-serve basis. We do increase our departures during peak season to accommodate increased interest, but unfortunately seating cannot be guaranteed for any specific departure

All buses have an easy access for disabled people and/or passengers with reduced mobility. Unfortunately, this is not possible on the boats

Yes, if this dog is small and doesn't bother other passengers or in case it's a guide dog

You can send it via e-mail. Check contacts page

Sure. Please call us and give some details: describe a thing you forgot and tell us when was the last time you left the bus, which route was it, etc. Check our phones at contacts page

Unfortunately no. We do our best to respect the interval, but traffic is something we can't deal with - compelling circumstances. We highly recommend you to take the advantage of the moment - the view is better from above so you can make the best pictures of the city

We will check your request if you believe that it was our fault. In other case, when you didn't manage to use our service due to your own reasons, when you came after operating hours were over, when you were late for the last departure, etc. - no, you can't get a refund. You can send your request via e-mail which you can find at contacts page

Check our contacts page and choose a section you need. If you have some specific request you can write at info@hoponhopoff.ru or call us by +7(495) 22-77-99-6